Real life episode: Product review :: ScrumDesk – scrum project management tool

Real life episode: Product review

Posted on 31, Oct 2010

A review (or demonstration) is fundamental scrum ceremony providing a visibility of results to a product owner, stakeholders or anyone invited.  For agile team, the review is a key event as commitment they agreed on must be demonstrated as a real functionality.

We spent couple of few days on-site with teams we coach. Focus of our sessions was a review of stories developed during the last sprint. The review was apparently different than it used to be ” before the scrum”. Teams demonstrated real features , not just slideshow presentation.

It is challenging, in an enterprise environment, to demonstrate product to be really done. And if you are in Business to Business to Customers (B2B2C), it is even harder.

It is not always possible to deploy completed features to production environment as this change can be a change of contracts signed between companies. This was a reason to use powerpoint presentation before going to agile. Presentation contained not only description of the features, but a lot of  data in details  ( tests completed, test data etc).

We had to establish “an inter-company contract” first. An agreement of target environment used for demonstration. Team was lucky to agree on that so we had a chance to do real demonstration.

Review went well and all stories were accepted without any surprises.

Surprises came later.

Our coaches were asked by senior manager why slide-show was not a part of the review anymore. They were surprised as they were used to see only presentations and then present it to customers.

The question was: “How we should get an approvement from customer now? We have nothing to take away and demonstrate  the result.”  This question confirmed that mindshift to agile thinking is a long-term process.

Developers  develop products, not write powerpoints.
Products fulfill expectations of customers. Powerpoint doesn’t.