FAQ: Could not load SqlClrProvider assembly

Symptoms Error "Could not load file or assembly 'Microsoft.SqlServer.SqlClrProvider, Version=, Culture=neutral, PublicKeyToken=89845dcd8080cc91' or one of its depedencies. The system cannot find the file specified." is displayed during the installation of the repository. Alternative error with the same solutions is 'Could not load file or assembly 'Microsoft.SqlServer.BatchParserClient, Version=, Culture=neutral, PublicKeyToken=89845dcd8080cc91' or one of its dependencies. [...]

FAQ: Can’t login to hosted database

Symptoms It is not possible to connect to hosted database after the desktop client has been updated to v.5.2. Explanation Your hosted database needs to be upgraded to support the latest ScrumDesk version 5.2. Hosted databases are upgraded upon request. Solution Contact our support to request the upgrade of the database. In the email [...]

FAQ: Application cannot be started. Contact the application vendor.

Symptoms Starting ScrumDesk dialog with information text "Application cannot be started. Contact the application vendor." is displayed. Explanation This message indicates that an automatic upgrade is not supported by version v.5.2. Unfortunately we were not able to support automatic upgrade in this version. Solution How to upgrade current installation Upgrade your database using the latest ScrumDesk [...]

ScrumDesk for Windows – API attachments limits

REST API is in Microsoft Information Server configured by default to transfer binary data of maximum size of 65KB. The size is configurable by parameter maxReceivedMessageSize in web.config file located in API directory. <standardEndpoints> <!--Defines a standard endpoint with a fixed <webHttpBinding> binding that automatically adds the <webHttp> behavior. Use this endpoint when writing a [...]

By |October 19th, 2011|Categories: FAQ|Tags: , |0 Comments

FAQ: Problem to delete story with more tasks

Problem In some cases it is not possible to delete a story that contains more tasks. Solution The problem is related to database therefore until we release an updated Dataase Manager, please, download fix script and run it in Microsoft SQL Server Management Studio. Steps: Download fix script Connect to your database in Microsoft [...]

FAQ: Timeouts while logging

Problem Logging to ScrumDesk will exits with an error. Symptoms Error about timeouts Model reading error. Invalid attempt to call VisibleFieldCount when reader is closed. Firewall is configured correctly. Also, it is possible to connect to database using other tools (ScrumDesk connection Test in Login dialog, SQL Management Studio, etc.) Explanation Typically this problem [...]

Scrum Glossary – Scrum Roles

Pig & chicken Metaphor that helps to distinguish people actively involved in development of the product and people who should not interrupt the team in an iteration. Product Owner Father of the product. Responsible for product success. Provides a vision to the team. Communication channel between the team, stakeholders and customers. Responsible for: product [...]

Tip: Model reading error… LoginUser_3

Some of you have a problem to login to yor database after ScrumDesk has been upgraded to the latest v.5. Symptoms Error displayed: Model reading error. ---> System.Data.SqlClient.SqlException: Could not find stored procedure 'LoginUser_3'. Explanation Your database needs to be upgraded. ScrumDesk would like to login you, but login procedure is not found. How [...]

FAQ: XML displayed instead of an installation

Symptoms XML file is displayed if ScrumDesk is installed using Firefox. Possible reasons Microsoft .NET 3.5 SP1 is not installed Installation runs in non Microsoft IE browser Explanation ScrumDesk uses Microsoft Click Once installation technology. Prior Microsoft .NET 3.5 SP1 non IE browsers required special plugins to support ClickOnce. Solution Install Microsoft .NET 3.5 [...]

How To: Enable Remote Connections for SQL 2005, 2008

SQL Server 2008 Read further details here: Enable remote connections for SQL 2008 SQL Server 2005 See How to configure remote connections for SQL Server 2005 (Technet). SQL Configuration Manager Run SQL Server Configuration Manager. Expand SQL Server 2005 Network Configuration node. Click Protocols for SQL Express. Double click TCP/IP. Dialog TCPI/Properties will appear. Set Enabled=Yes. Click [...]

FAQ: Can not connect to license server

Symptoms ScrumDesk displays an error that is not able to connect to license server. ScrumBoard.BL.ScrumBoardException: Can not connect to license server. ScrumDesk can be used in offline mode only for 5 days. Explanation Licenses are validated via license service available through HTTP protocol. To access the service, proxy details must be configured in some [...]

FAQ: HTTP 417 – Expectation Failed

Symptoms Some clients informed us about problem ending with the error HTTP 417 Expectation Failed. Explanation This is not ScrumDesk application problem. .NET framework needs to be configured on computer so it supports older proxies as well. Steps User is required to add following lines to machine.config in C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\CONFIG (according operating system)  folder. <configuration> <system.net> [...]

FAQ: How to upgrade ScrumDesk Windows & database

ScrumDesk for Windows is a desktop application that keeps data stored in SQL Server database. Some updated require upgrading not just client application, but database as well. Following steps guide you during the process of upgrade. Minor  updates If a minor update is deployed, only ScrumDesk needs to be updated. Typically we deploy it as an [...]

FAQ: SqlException: A network-related or instance-specific error occurred while establishing a connection to SQL Server

Symptoms ScrumBoard.BL.ScrumBoardException: Cannot connect to database. ---> ScrumBoard.BL.ScrumBoardException: Projects loading error. ---> System.Data.SqlClient.SqlException: A network-related or instance-specific error occurred while establishing a connection to SQL Server. The server was not found or was not accessible. Verify that the instance name is correct and that SQL Server is configured to allow remote connections. (provider: Named [...]

FAQ: HTTP-Status 407: Proxy Authentication Required

User license needs to be validated  during login via our license web service. This scenario however needs to have a connection to it available. In many companies, team members are connected to Internet via proxy that requires authentication. Typically you need to enter  proxy address,  login and password to connect to Internet. If you are [...]